100% Manufacturer Warranty and 100% Guarantee Return Policy

Due to the nature of internet retail and shipping practices, we recognize the need to offer our clients a return service. If for any reason your tree was damaged in the process of shipping, we will send out a new tree to you free of charge. Please email us a detailed description and include photos if possible of the damage.

If you purchase a tree and you are not happy with the purchase, all we ask is you please notify us within 5 business days from the date the tree was delivered, and we will gladly take it back, "Freight Prepaid" by you, to our return facility. We will deduct 15% restocking fee for items in original condition and packaging. For returned items that are not in original packaging a 20% fee may be added. Just email us with the tracking number so we know you shipped the tree back and we can track the shipping and delivery.

Please write on the shipping label "Damaged Tree" or "Returned in Working Order".

Any tree purchased before Christmas Day, cannot be returned, exchanged, or price adjusted after Christmas Day.

Send merchandise to:

ASA INTERNET LLC
Attn: LED TREES
147 NE OLNEY AVE SUITE B
Bend, Oregon 97702

email: service @ artificial-christmas-tree.com